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The center is currently devoting most of its resources to our project
Fully Mobile City Government (mCity).
May 18-22, 2008
dg.o
2008:
Annual International Digital Government Research Conference,
Montreal, Canada
Jochen Scholl, PI for mCity, will
be presenting new findings from the project at the conference.
April, 2008
mCity project team started interviewing fieldworkers representing an expert
user group who have experienced the fully mobile wirellessly connected
environment in 2001.
January, 2008
Happy New Year 2008!
December, 2007
ICEGOV
2007: 1st International Conference on Theory and Practice of Electronic
Governance, Macao SAR, China
Paper accepted, and Jochen
Scholl, PI and Shuhua M. Liu from mCity project presented our preliminary
findings
A doctoral
student from Italy visited the CHII office to learn about the mCity
project
Barbara Re, a doctoral student
from Department of Computer Science, University of Camerino, spent
approximately three weeks to share her expertise in the area of Models and
languages for e-Government interoperability and Quality in e-Government
services.
November, 2007
ICEI
2007: International Conference of Engineering and ICT 2007
Paper submitted.
October, 2007
ASIS&T
Annual Meeting 2007: Social Computing & Information Science, Milwaukee, WI
The mCity research team presented
our preliminary findings and narrative model based on CWA framework. Our
results show the complexity of the interaction and interdependence between
major organizational variables and the work context.
Liu, S. (M.), Unsworth, K.,
Fidel, R., and Scholl, H. J. (2007). Fully Mobile Wirelessly Connected
Technology Applications: Organizational Communication, Social and
Information Challenges. Paper accepted and presented at ASIST 2007 Joining
Research and Practice: Social Computing and Information Science, Milwaukee,
WI, October 19-24, 2007.
For copies/pdfs of papers, please
go to
http:projects.ischool.washington.edu/chii/mcity/publications.html
September, 2007
DEXA 2007:
6th International EGOV Conference within DEXA Conference, Regensburg,
Germany
Jochen Scholl, PI for mCity,
presented a theoretical application of Stakeholder analysis on our
preliminary findings from the mCity project.
Scholl, H.J., Fidel, R., Liu, S.
(M.), Paulsmeyer, M. and Unsworth, K. (2007). E-Gov Field Force Automation:
Promises, Challenges and Stakeholders. Paper accepted and presented at the
Sixth international EGOV conference 2007 within the DEXA conference cluster,
Regensburg, Germany, September 3-7, 2007.
For copies/pdfs of papers, please
go to
http:projects.ischool.washington.edu/chii/mcity/publications.html
May, 2007
dg.o 2007
: 8th Annual International Digital Government Research Conference,
Philadelphia, PA
Jochen Scholl, PI for mCity,
presented findings from the project at the dg.o conference in
Philadelphia, May 20-23, 2007:
Fidel, R., Scholl, H.J., Liu, M. and Unsworth, K. (2007). Mobile Government
Fieldwork: A Preliminary Study of Technological, Organizational, and Social
Challenges. Paper accepted and presented at dg.0 2007 : the 8th Annual
International Conference on Digital Government Research, Philadelphia, PA,
May 20-23, 2007
For copies/pdfs of papers, please go to
http://projects.ischool.washington.edu/chii/mcity/publications.html
April, 2007
A new CHII lecture is coming up:
Sandy Hirsh, User Experience Research Lead for Windows Live Web
Communications at Microsoft's Silicon Valley Campus in California will
present on:
Understanding Cultural Differences in the Use of Mobile Phones
Time: Friday, May 11th, 2007,
2:30pm-4:30pm
Place: The Information School,
University of Washington, Mary Gates Hall, Room 420
http://www.washington.edu/home/maps/northcentral.html?MGH
January, 2007
The Information School in
Olympia
On Wednesday January 31, 2007 Professor Raya Fidel, Kari Holland and Kris
Unsworth, representing the Fully Mobile City Government (mCity) project and
Professor Mike Crandell with the Communities Connect network (CCN) went to
Olympia to participate in the “Faculty serving Washington” event sponsored
by the State Council of Faculty Representatives. This annual event is an
opportunity for select faculty from Washington state universities to present
projects that directly benefit the state to the legislature. Two of the
eight projects from the University of Washington were from the Information
School.
The mCity project http://projects.ischool.washington.edu/chii/mcity
investigates how fieldworkers for Seattle Public Utilities are using fully
mobile wireless technology in their work. The poster presentation gave a
brief outline of the study site, the impacts and projected outcomes for the
project as well as preliminary results.
Click here to view the posters.
Information creation
Mike Crandall, Dave Hendry,
Cheryl Metoyer and Jochen Scholl joined the center and together with Raya
Fidel they are exploring information creation as a theme of interest.
December, 2006
Dr. Patricia Katopol
dissertation defense
Patricia Katopol, the Center
manager and iSchool Doctoral Candidate successfully defended her
dissertation An Exploratory Study of the Information Culture of Support
Staff in Municipal Government and its Relation to Managerial
Decision-Making.
Abstract:
How is the decision-making
function at one hierarchical level affected by the manner in which
information is obtained, exchanged, and transferred at another hierarchical
level in an organization? The research seeks to answer that question by an
exploratory study of the information culture of support staff in municipal
government offices and the relationship of that culture to managerial
decision-making.
Managers work closely with their support staff and are dependent upon them
for information that they use to make decisions and yet, the information
behavior of support staff, and their contribution to the organization's
knowledge base, is generally unappreciated.
This examination is informed by intuitionalism - a theory which assists in
explaining behavior in organizations - and the Cognitive Work Analysis
framework. The study is meant to inform researchers in human information
behavior, management, and knowledge management system designers.
She is now Assistant Professor in
the School
of Library and Information Science at the University of Iowa.
Dr. Katopol can be reached at
patricia-katopol@uiowa.edu
October, 2006
Read about Cognitive Work
Analysis in the
latest issue of the Bulletin of the American Society for Information
Science and Technology. Raya Fidel, Jens-Erik Mai, Patricia Katopol,
Ammy Jiranida Phuwanartnurak and Kari Holland present different aspects and
different studies related to CWA.
June, 2006
The mCity project is progressing
steadily. We presented a paper, and more, at the Annual International
Digital Government Conference dg.o 2006. You can read those papers
and presentation from our publications page,
click here.
January, 2006
National Science
Foundation grant to study mobile and wireless applications in city
government.
Together with Information School
colleague Jochen Scholl, Raya Fidel and Jens-Erik Mai have received $498,000 from
the National Science Foundation's Division of Information & Intelligent Systems (IIS)
for a three-year study of the use of wireless and mobile technology in Seattle city government.
The Fully Mobile City Government
project (mCity for short) will use CWA as informed by Structuration Theory
as a methodological lens for the research.
To read press release, click
here
To access the mCity project
website, click here
NSF mCity Grant Proposal
November, 2005
Neelam Naikar, Robyn Hopcroft,
and Anna Moylan of the Centre for Cognitive Work and Safety Analysis (CWSA),
Air Operations Division at the Defence Science and Technology Organisation
in Australia have recently released the report:
Work Domain Analysis: Theoretical Concepts and Methodology.
Abstract:
This report contributes to the development of a coherent theoretical and
methodological approach for work domain analysis (WDA), the first phase of
cognitive work analysis. The report: (1) addresses a number of conceptual
issues relating to WDA, including differences in the approaches of
Rasmussen, Pejtersen, and Goodstein (1994) and Vicente (1999); (2) proposes
a methodology for performing WDA; and (3) illustrates the theoretical
concepts and methodology for WDA with a work domain of a home - a 'system'
that will be highly familiar to everyone.
This research will help to: make WDA more accessible to researchers and
practitioners who were not involved in the development of WDA or who cannot
be apprenticed to experts in WDA; reduce the amount of time and effort it
takes to perform WDA even for experts in WDA; and facilitate the application
of WDA to large-scale industry projects. In addition, by making the
methodology for WDA more explicit, this research will allow the methodology,
or at least parts of the methodology, to be tested empirically.
For more information on the report please contact Neelam Naikar at the
Centre for Cognitive Work and Safety Analysis:
http://www.dsto.defence.gov.au/research/page/3733/
October, 2005
We are hosting Dr. Izak Benbasat
from the Sauder Business School, University of British Columbia, as the
speaker for our fifth CHII lecture. Dr. Benbasat will be speaking on:
Human-Computer Interaction for Electronic Commerce: Impact of Explanations
on Trust in Online Recommendation Agents.
Find more information and slides from his presentation in our lectures
archive.
August, 2005
An short article from last year's
annual conference of the American Society of Information Science and
Technology might be of interest to our visitors. Gulshan Pajwani and
Katherine W. McCain of the College of Information Science & Technology,
Drexel University, submitted a poster on:
Mapping the “Human” side of Computing: An Author Cocitation Analysis of the
Interrelationships between Ergonomics, Human-Computer Interaction and Human
Factors Research.
May, 2005
On May 23, 2005, Patricia Katopol
successfully defended her dissertation proposal, An Exploratory Study of the
Information Culture of City Government Support Staff and Its Implications
for Managerial Decision-Making. The study is motivated by the question, In
an organization, how is the decision-making function at one hierarchical
level affected by the manner in which information is obtained, exchanged,
and transferred at another hierarchical level? The proposed dissertation
seeks to answer that question by an exploratory study of the information
culture of support staff in municipal government offices and the
implications of that culture on the decision-making of managers they
support. The study considers how institutionalism affects the actions of
support staff and managers, how support staff are affected by roles, power,
and authority and in what way they may exercise power and authority
themselves, and how the exercise of power may manifest itself in the way
that support staff transfers, or does not transfer, information to the
managers they support. Data analysis will be framed by Cognitive Work
Analysis. This study is meant to inform three audiences; researchers in
human information behavior, management, and designers of knowledge
management systems.
Click here to view the slides from
this presentation.
May, 2005
One of the core books in the
areas of Cognitive Work Analysis and Cognitive Systems Engineering -
Jens
Rasmussen's out-of-print book Information Processing and Human-Machine Interaction : an
Approach to Cognitive Engineering - is now
available for download through our portal website:
http://projects.ischool.washington.edu/chii/portal/literature.html
March, 2005
Slides from Jonathan Grudin's
talk on March 4th is now available in our
lectures archive. The audio file for the talk will appear shortly.
February, 2005
Details for this quarter's CHII
lecture is on the Events page. March
4th
the Center
will host Dr. Jonathan Grudin from Microsoft Research.
November, 2004
Raya Fidel and Jens-Erik Mai held
a panel on Cognitive Work Analysis at the
American Society for Information Science & Technology's Annual Meeting
in Providence, Rhode Island, November 12-17, 2004. You can download their
slides from this link (both sets are in the same file): PowerPoint
presentation (495KB).
November, 2004
The audio file from our last
lecture is now available in our Lecture
archive.
October, 2004
Next week CHII sets the scene for
its first Workshop on Cognitive Work Analysis. The workshop will take place
here in Seattle, November 3-5, 2004. The workshop brings together
internationally renowned experts in Cognitive Work Analysis and Cognitive
Systems Engineering from several countries. The experts will discuss and
convene for three days. For more information, have a look at the
Workshop on CWA website.
October, 2004
We had our third lecture in our exciting
lecture series today and it was very well attended.
Dr. Debra Friedman gave a very interesting talk on: Is More Information
Better for Decision-Making? The lecture will soon be available as an
audio file in our Lectures archive. Please click on the title for the talk
to go to that page.
July, 2004
NSF has officially announced its
support for the Workshop on Cognitive Work Analysis that the Center will
host in November this year. The workshop website will be made public later
this summer.
June, 2004
Raya Fidel will be presenting at
the Models of Information Seeking Session at the conference
Information Seeking in
Context, Dublin, Ireland, August 31st-September 3rd. She is presenting
on "From Information Behavior Research to the Design of Information Systems:
The Cognitive Work Analysis Framework" together with Annelise Mark Pejtersen.
June, 2004
Jens-Erik Mai will
be presenting a paper on The role of documents, domains and decisions in
indexing at the
8th International Conference of the International Society for Knowledge
Organization, London, England, July 13th-16th.
At the same conference he is also
chairing a session entitled: Social and Sociological Concepts in Knowledge
Organization.
May, 2004
Slides from past CHII lectures
are now on our website and an audio recording of our second lecture will be
here soon. You can use the link just below here, or
click on Events in our menu on the left hand side. On our Events page, look
for the link to the lectures archive.
Click here to go to our archive over past
lectures
May, 2004
The CHII website gets attention
in
OnTechNews, University of Washington Online Technology News.
May, 2004
CHII Lecture Series
CHII just initiated its lecture series with a lecture of Dr. Earl Hunt. To
see the slides from his lecture go to our lectures archive.
Click here to go to our archive over past
lectures
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