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The center is currently devoting most of its resources to our project Fully Mobile City Government (mCity).

 

May 18-22, 2008

dg.o 2008: Annual International Digital Government Research Conference, Montreal, Canada

 

Jochen Scholl, PI for mCity, will be presenting new findings from the project at the conference.

 

April, 2008

mCity project team started interviewing fieldworkers representing an expert user group who have experienced the fully mobile wirellessly connected  environment in 2001.

 

January, 2008

Happy New Year 2008!

 

 

December, 2007

ICEGOV 2007: 1st International Conference on Theory and Practice of Electronic Governance, Macao SAR, China

 

Paper accepted, and Jochen Scholl, PI and Shuhua M. Liu from mCity project presented our preliminary findings

 

A doctoral student from Italy visited the CHII office to learn about  the mCity project

 

Barbara Re, a doctoral student from Department of Computer Science, University of Camerino, spent approximately three weeks to share her expertise in the area of Models and languages for e-Government interoperability and Quality in e-Government services.

 

 

November, 2007

ICEI 2007: International Conference of Engineering and ICT 2007

 

Paper submitted.

 

 

October, 2007

ASIS&T Annual Meeting 2007: Social Computing & Information Science, Milwaukee, WI 

 

The mCity research team presented our preliminary findings and narrative model based on CWA framework. Our results show the complexity of the interaction and interdependence between major organizational variables and the work context.

 

Liu, S. (M.), Unsworth, K., Fidel, R., and Scholl, H. J. (2007). Fully Mobile Wirelessly Connected Technology Applications: Organizational Communication, Social and Information Challenges. Paper accepted and presented at ASIST 2007 Joining Research and Practice: Social Computing and Information Science, Milwaukee, WI, October 19-24, 2007.

 

For copies/pdfs of papers, please go to

http:projects.ischool.washington.edu/chii/mcity/publications.html

 

 

September, 2007

DEXA 2007: 6th International EGOV Conference within DEXA Conference, Regensburg, Germany

 

Jochen Scholl, PI for mCity, presented a theoretical application of Stakeholder analysis on our preliminary findings from the mCity project.

 

Scholl, H.J., Fidel, R., Liu, S. (M.), Paulsmeyer, M. and Unsworth, K. (2007). E-Gov Field Force Automation: Promises, Challenges and Stakeholders. Paper accepted and presented at the Sixth international EGOV conference 2007 within the DEXA conference cluster, Regensburg, Germany, September 3-7, 2007.

 

For copies/pdfs of papers, please go to

http:projects.ischool.washington.edu/chii/mcity/publications.html

 

 

May, 2007

dg.o 2007 : 8th Annual International Digital Government Research Conference, Philadelphia, PA

 

Jochen Scholl, PI for mCity, presented findings from the project at the dg.o conference in Philadelphia, May 20-23, 2007:

Fidel, R., Scholl, H.J., Liu, M. and Unsworth, K. (2007). Mobile Government Fieldwork: A Preliminary Study of Technological, Organizational, and Social Challenges. Paper accepted and presented at dg.0 2007 : the 8th Annual International Conference on Digital Government Research, Philadelphia, PA, May 20-23, 2007

For copies/pdfs of papers, please go to http://projects.ischool.washington.edu/chii/mcity/publications.html
 

 

April, 2007

A new CHII lecture is coming up: Sandy Hirsh, User Experience Research Lead for Windows Live Web Communications at Microsoft's Silicon Valley Campus in California will present on:

 

Understanding Cultural Differences in the Use of Mobile Phones

 

Time: Friday, May 11th, 2007, 2:30pm-4:30pm

Place: The Information School, University of Washington, Mary Gates Hall, Room 420

http://www.washington.edu/home/maps/northcentral.html?MGH

 

 

January, 2007

The Information School in Olympia
On Wednesday January 31, 2007 Professor Raya Fidel, Kari Holland and Kris Unsworth, representing the Fully Mobile City Government (mCity) project and Professor Mike Crandell with the Communities Connect network (CCN) went to Olympia to participate in the “Faculty serving Washington” event sponsored by the State Council of Faculty Representatives. This annual event is an opportunity for select faculty from Washington state universities to present projects that directly benefit the state to the legislature. Two of the eight projects from the University of Washington were from the Information School.

The mCity project http://projects.ischool.washington.edu/chii/mcity investigates how fieldworkers for Seattle Public Utilities are using fully mobile wireless technology in their work. The poster presentation gave a brief outline of the study site, the impacts and projected outcomes for the project as well as preliminary results.

 

Click here to view the posters.

 

Information creation

Mike Crandall, Dave Hendry, Cheryl Metoyer and Jochen Scholl joined the center and together with Raya Fidel they are exploring information creation as a theme of interest.

 

 

December, 2006

Dr. Patricia Katopol dissertation defense

Patricia Katopol, the Center manager and iSchool Doctoral Candidate successfully defended her dissertation An Exploratory Study of the Information Culture of Support Staff in Municipal Government and its Relation to Managerial Decision-Making.

 

Abstract:

How is the decision-making function at one hierarchical level affected by the manner in which information is obtained, exchanged, and transferred at another hierarchical level in an organization? The research seeks to answer that question by an exploratory study of the information culture of support staff in municipal government offices and the relationship of that culture to managerial decision-making.

Managers work closely with their support staff and are dependent upon them for information that they use to make decisions and yet, the information behavior of support staff, and their contribution to the organization's knowledge base, is generally unappreciated.

This examination is informed by intuitionalism - a theory which assists in explaining behavior in organizations - and the Cognitive Work Analysis framework. The study is meant to inform researchers in human information behavior, management, and knowledge management system designers.

 

She is now Assistant Professor in the School of Library and Information Science at the University of Iowa.

 

Dr. Katopol can be reached at patricia-katopol@uiowa.edu

 

 

October, 2006

Read about Cognitive Work Analysis in the latest issue of the Bulletin of the American Society for Information Science and Technology. Raya Fidel, Jens-Erik Mai, Patricia Katopol, Ammy Jiranida Phuwanartnurak and Kari Holland present different aspects and different studies related to CWA.

 

 

June, 2006

The mCity project is progressing steadily. We presented a paper, and more, at the Annual International Digital Government Conference dg.o 2006. You can read those papers and presentation from our publications page, click here.

 

 

January, 2006

National Science Foundation grant to study mobile and wireless applications in city government.

 

Together with Information School colleague Jochen Scholl, Raya Fidel and Jens-Erik Mai have received $498,000 from the National Science Foundation's Division of Information & Intelligent Systems (IIS) for a three-year study of the use of wireless and mobile technology in Seattle city government. 

 

The Fully Mobile City Government project (mCity for short) will use CWA as informed by Structuration Theory  as a methodological lens for the research.

 

To read press release, click here

 

To access the mCity project website, click here

 

NSF mCity Grant Proposal

 

 

November, 2005

Neelam Naikar, Robyn Hopcroft, and Anna Moylan of the Centre for Cognitive Work and Safety Analysis (CWSA), Air Operations Division at the Defence Science and Technology Organisation in Australia have recently released the report:

Work Domain Analysis: Theoretical Concepts and Methodology.

Abstract:
This report contributes to the development of a coherent theoretical and methodological approach for work domain analysis (WDA), the first phase of cognitive work analysis. The report: (1) addresses a number of conceptual issues relating to WDA, including differences in the approaches of Rasmussen, Pejtersen, and Goodstein (1994) and Vicente (1999); (2) proposes a methodology for performing WDA; and (3) illustrates the theoretical concepts and methodology for WDA with a work domain of a home - a 'system' that will be highly familiar to everyone.
This research will help to: make WDA more accessible to researchers and practitioners who were not involved in the development of WDA or who cannot be apprenticed to experts in WDA; reduce the amount of time and effort it takes to perform WDA even for experts in WDA; and facilitate the application of WDA to large-scale industry projects. In addition, by making the methodology for WDA more explicit, this research will allow the methodology, or at least parts of the methodology, to be tested empirically.

For more information on the report please contact Neelam Naikar at the Centre for Cognitive Work and Safety Analysis: http://www.dsto.defence.gov.au/research/page/3733/
 

 

October, 2005

We are hosting Dr. Izak Benbasat from the Sauder Business School, University of British Columbia, as the speaker for our fifth CHII lecture. Dr. Benbasat will be speaking on: Human-Computer Interaction for Electronic Commerce: Impact of Explanations on Trust in Online Recommendation Agents. Find more information and slides from his presentation in our lectures archive.
 

 

August, 2005

An short article from last year's annual conference of the American Society of Information Science and Technology might be of interest to our visitors. Gulshan Pajwani and Katherine W. McCain of the College of Information Science & Technology, Drexel University, submitted a poster on: Mapping the “Human” side of Computing: An Author Cocitation Analysis of the Interrelationships between Ergonomics, Human-Computer Interaction and Human Factors Research.

 

 

May, 2005

On May 23, 2005, Patricia Katopol successfully defended her dissertation proposal, An Exploratory Study of the Information Culture of City Government Support Staff and Its Implications for Managerial Decision-Making. The study is motivated by the question, In an organization, how is the decision-making function at one hierarchical level affected by the manner in which information is obtained, exchanged, and transferred at another hierarchical level? The proposed dissertation seeks to answer that question by an exploratory study of the information culture of support staff in municipal government offices and the implications of that culture on the decision-making of managers they support. The study considers how institutionalism affects the actions of support staff and managers, how support staff are affected by roles, power, and authority and in what way they may exercise power and authority themselves, and how the exercise of power may manifest itself in the way that support staff transfers, or does not transfer, information to the managers they support. Data analysis will be framed by Cognitive Work Analysis. This study is meant to inform three audiences; researchers in human information behavior, management, and designers of knowledge management systems.

Click here to view the slides from this presentation.

 

 

May, 2005

One of the core books in the areas of Cognitive Work Analysis and Cognitive Systems Engineering - Jens Rasmussen's out-of-print book Information Processing and Human-Machine Interaction : an Approach to Cognitive Engineering  - is now available for download through our portal website:

http://projects.ischool.washington.edu/chii/portal/literature.html

 

 

March, 2005

Slides from Jonathan Grudin's talk on March 4th is now available in our lectures archive. The audio file for the talk will appear shortly.

 

 

February, 2005

Details for this quarter's CHII lecture is on the Events page. March 4th

the Center will host Dr. Jonathan Grudin from Microsoft Research.

 

 

November, 2004

Raya Fidel and Jens-Erik Mai held a panel on Cognitive Work Analysis at the American Society for Information Science & Technology's Annual Meeting in Providence, Rhode Island, November 12-17, 2004. You can download their slides from this link (both sets are in the same file): PowerPoint presentation (495KB).

 

 

November, 2004

The audio file from our last lecture is now available in our Lecture archive.

 

 

October, 2004

Next week CHII sets the scene for its first Workshop on Cognitive Work Analysis. The workshop will take place here in Seattle, November 3-5, 2004. The workshop brings together internationally renowned experts in Cognitive Work Analysis and Cognitive Systems Engineering from several countries. The experts will discuss and convene for three days. For more information, have a look at the Workshop on CWA website.

 

 

October, 2004

We had our third lecture in our exciting lecture series today and it was very well attended. Dr. Debra Friedman gave a very interesting talk on: Is More Information Better for Decision-Making? The lecture will soon be available as an audio file in our Lectures archive. Please click on the title for the talk to go to that page.

 

 

July, 2004

NSF has officially announced its support for the Workshop on Cognitive Work Analysis that the Center will host in November this year. The workshop website will be made public later this summer.

 

 

June, 2004

Raya Fidel will be presenting at the Models of Information Seeking Session at the conference Information Seeking in Context, Dublin, Ireland, August 31st-September 3rd. She is presenting on "From Information Behavior Research to the Design of Information Systems: The Cognitive Work Analysis Framework" together with Annelise Mark Pejtersen.

 

 

June, 2004

Jens-Erik Mai will be presenting a paper on The role of documents, domains and decisions in indexing at the 8th International Conference of the International Society for Knowledge Organization, London, England, July 13th-16th.

 

At the same conference he is also chairing a session entitled: Social and Sociological Concepts in Knowledge Organization.

 

 

May, 2004

Slides from past CHII lectures are now on our website and an audio recording of our second lecture will be here soon. You can use the link just below here, or click on Events in our menu on the left hand side. On our Events page, look for the link to the lectures archive.

Click here to go to our archive over past lectures

 

 

May, 2004

The CHII website gets attention in OnTechNews, University of Washington Online Technology News.

 

 

May, 2004

CHII Lecture Series
CHII just initiated its lecture series with a lecture of Dr. Earl Hunt. To see the slides from his lecture go to our lectures archive.

 

Click here to go to our archive over past lectures