Center for Human-Information Interaction

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Research publications
(Contact us for copies of the articles that do not have a link from this page).

Refereed journal articles

Scholl, H.J., Liu, S.(M.), Fidel, R. and Unsworth, K. (2007).Choices and Challenges in e_Government Field Force Automation Projects. Paper submitted to the International Conference for Engineering and ICT (ICEI 2007)

Liu, S.(M.), Unsworth, K., Fidel, R., and Scholl, H.J. (2007). Fully Mobile Wirelessly Connected Technology Applications: Organizational Communication, Social and Information Challenges. Paper accepted and to be presented at ASIST 2007 Joining Research and Practice: Social Computing and Information Science, Milwaukee, WI, October 19-24, 2007. Conference website: http://www.asis.org

Fidel, R., Scholl, H.J., Liu, S.(M.) and Unsworth, K. (2007). Mobile Government Fieldwork: A Preliminary Study of Technological, Organizational, and Social Challenges. dg.0 2007 : the 8th Annual International Conference on Digital Government Research, Philadelphia, PA, May 20-23, 2007.
Conference website: http://www.dgsociety.org/conference.php

Scholl, H.J., Fidel, R., Liu, S.(M.) and Unsworth, K. (2007). Fully Mobile City Government (mCity). Poster presented at dg.0 2007 : the 8th Annual International Conference on Digital Government Research, Philadelphia, PA, May 20-23, 2007.
Poster: Fully Mobile City Government (mCity): Recent Research Activities.
Conference website: http://www.dgsociety.org/conference.php

Scholl, H.J., Fidel, R., Mai, J.-E., Unsworth, K. (2006). Seattle's Mobile City Project. Paper to the Second European Conference on Mobile Government, August 30-September 1, 2006, University of Sussex, Brighton, UK.
Conference website: http://www.icmg.mgovernment.org/euromgov2006/home.html

Scholl, H.J., Fidel, R., Mai, J.-E. (2006). The Fully Mobile City Government Project. Paper presented at dg.0 2006 : the 7th Annual International Conference on Digital Government Research, San Diego, California, May 21-24, 2006, p. 131-132.
Proceedings available from the ACM Digital Library

Scholl, H.J., Mai, J.-E., Fidel, R. (2006). Interdisciplinary analysis of government work. Birds-of-a-feather session at the dg.0 2006 : the 7th Annual International Conference on Digital Government Research, San Diego, California, May 21-24, 2006.
Proceedings available from the ACM Digital Library

Scholl, H.J., Fidel, R., Mai, J.-E. (2006). The mCity Project aka Fully Mobile City Government : project highlights. Presented to the NSF PI Workshop at dg.0 2006 : the 7th Annual International Conference on Digital Government Research, San Diego, California, May 21-24, 2006.
Proceedings available from the ACM Digital Library

Scholl, H.J. (2005). Motives, strategic approach, objectives & focal areas in e-Gov-induced change. International Journal of Electronic Government Research (IJEGR), 1(1), 58-77.

Scholl, H.J. (2004). The dimensions of business process change in electronic government. In W. Huang et al. (Eds.), Digital Government: Strategies and Implementations in Developed and Developing Countries (pp. 44-67). Hershey, PA: Idea Group.

Mai, J.-E. (2005). Analysis in indexing: document and domain centered approaches. Information Processing & Management, 41(3), 599-611. Click here for fulltext.

Fidel, R., Pejtersen, A.M. (2004). From information behaviour research to the design of information systems: the Cognitive Work Analysis framework. Information Research, 10(1), paper 210. Available at http://InformationR.net/ir/10-1/paper210.html

Fidel, R., Pejtersen, A.M., Cleal, B., Bruce, H. (2004). A multi-dimensional approach to the study of human-information interaction: a case study of collaborative information retrieval. Journal of the American Society for Information Science and Technology, 55(11), 939-953. Click here for fulltext.

Fidel, R. and Green, M. (2004). The many faces of accessibility: engineers' perception of information sources. Information Processing & Management, 40(3), 563-581. Click here for fulltext.

Mai, J.-E. (2004). Classification of the web: challenges and inquiries. Knowledge Organization, 31(2), 92-97. Click here for fulltext.

Mai, J.-E. (2004). Classification in context: relativity, reality and representation. Knowledge Organization, 31(1), 39-48. Click here for fulltext.

Bruce, H., Fidel, R., Pejtersen, A. M, Dumais, S., Grudin, J., Poltrock, S. (2003). A comparison of the collaborative information retrieval behaviour of two design teams. New Review of Information Behaviour Research: Studies of Information Seeking in Context, 4(1), 139 -153. Click here for fulltext.

Fidel, R., Bruce, H., Pejtersen, A. M., Dumais, S., Grudin, J. and Poltrock, S. (2000). Collaborative information retrieval (CIR). The New Review of Information Behaviour Research: Studies of Information Seeking in Context, 1(1), 235-247. Click here for fulltext.

Fidel, R., Davies, R. K., Douglass, M. H., Holder, J. K., Hopkins, C. J., Kushner, E. J., Miyagishima, B. K., and Toney, C. D. (1999). A visit to the information mall: web searching behavior of high school students. Journal of the American Society for Information Science, 50(1), 24-37. Click here for fulltext.

Book chapters

Fidel, R. and Pejtersen, A.M. (2005). Cognitive Work Analysis. In K.E. Fisher, S. Erdelez, & E.F. McKechnie (Eds.), Theories of Information Behavior: A Researcher's Guide. Medford, NJ: Information Today. [Download preprint, 70kb]

Katopol, P. (2005). Library anxiety. In K.E. Fisher, S. Erdelez, & E.F. McKechnie (Eds.), Theories of Information Behavior: A Researcher's Guide. Medford, NJ: Information Today.

Pettigrew, K. E., Fidel, R., and Bruce, H. (2001). Conceptual frameworks in information behavior. In M.E. Williams (Ed.), Annual Review of Information Science & Technology (ARIST), 35 (pp. 43-78)Medford, NJ: ASIST and Information Today. Click here for fulltext.

Conference papers and presentations

Liu, S.(M.), Unsworth, K., Fidel, R. and Scholl, H.J. (2007).Fully Mobile Wirelessly Connected Technology Applications: Organizational Communication, Social and Information Challenges. Paper accepted and to be presented at ASIST 2007 Joining Research and Practice: Social Computing and Information Science, Milwaukee, WI, October 19-24, 2007.

Scholl, H.J., Fidel, R., Liu, S.(M.), Paulsmeyer, M. and Unsworth, K. (2007). E-Gov Field Force Automation: Promises, Challenges and Stakeholders. Paper accepted and to be presented at the Sixth international EGOV conference 2007 within the DEXA conference cluster, Regensburg (Germany), September 3 - 7, 2007.

Fidel, R., Scholl, H.J., Liu, S.(M.) and Unsworth, K. (2007). Mobile Government Fieldwork: A Preliminary Study of Technological, Organizational, and Social Challenges. dg.0 2007 : the 8th Annual International Conference on Digital Government Research, Philadelphia, PA, May 20-23, 2007.

Scholl, H.J., Fidel, R., Liu, S.(M.) and Unsworth, K. (2007). Fully Mobile City Government (mCity). Poster presented at dg.0 2007 : the 8th Annual International Conference on Digital Government Research, Philadelphia, PA, May 20-23, 2007.
Poster: Fully Mobile City Government (mCity): Recent Research Activities.

Scholl, H.J., Fidel, R., Mai, J.-E., Unsworth, K. (2006). Seattle's Mobile City Project. Paper to the Second European Conference on Mobile Government, August 30-September 1, 2006, University of Sussex, Brighton, UK. Click here for paper.

Scholl, H.J., Fidel, R., Mai, J.-E. (2006). The Fully Mobile City Government Project. Paper presented at dg.0 2006 : the 7th Annual International Conference on Digital Government Research, San Diego, California, May 21-24, 2006. Click here for paper.

Scholl, H.J., Mai, J.-E., Fidel, R. (2006). Interdisciplinary analysis of government work. Birds-of-a-feather session at the dg.0 2006 : the 7th Annual International Conference on Digital Government Research, San Diego, California, May 21-24, 2006. Click here for paper.

Katopol, P. (2006). The information culture of support staff in municipal government in relation to managerial decision-making.
Poster presented at the 2006 Annual ALISE Conference : From Research to Practice: the Scholarship of Teaching and Learning in LIS
Education, San Antonio, TX, January 16-19, 2006. Click here for poster.

Holland, K. (2005). Looking for fame, ogr or spoof? Searching for corporate bodies. Poster presented at the First Conference of the i-School Community, iConference 2005 : Bridging Disciplines to Confront Grand Challenges, Penn State University, Pennsylvania, September 28-30, 2005. Click here for poster.

Katopol, P. (2005). The information culture of support staff in municipal government in relation to managerial decision-making.
Poster presented at the Second International Conference on Knowledge Management, Charlotte, N.C., October 27-28, 2005. Click here for poster.

Mai, J.-E. (2005). The many dimensions of information. Paper presented at the First Conference of the i-School Community, iConference 2005 : Bridging Disciplines to Confront Grand Challenges, Penn State University, Pennsylvania, September 28-30, 2005. Click here for fulltext.

Mai, J.-E. (2004). The role of domains, documents, and decisions in indexing. In Knowledge Organization and the Global Information Society. Proceedings of the Eight International ISKO Conference. Advances in Knowledge Organization, 9 (pp. 207-213). Würzburg, Germany: Ergon Verlag.

Poltrock, S., Grudin, J., Dumais, S., Fidel, R., Bruce, H. & Pejtersen, A.M. (2003). Information seeking and sharing in design teams. In M. Pendergast, K. Schmidt, C. Simone, & M. Tremaine (Eds.), Proceedings of the 2003 International ACM SIGGROUP Conference on Supporting Group Work. Sanibel Island, Florida. (pp. 239-247). New York: ACM.

Other publications and papers

Special section on Cognitive Work Analysis in the Bulletin of the American Society for Information Science and Technology, October-November 2006, available at http://www.asis.org/Bulletin/Oct-06/index.html.

Fidel, R. (2006). An ecological approach to the design of information systems. Bulletin of the American Society for Information Science and Technology, October/November 2006.
Available at http://www.asis.org/Bulletin/Oct-06/fidel.html

Holland, K. (2006). Using CWA to frame an investigation into the use of corporate body publications. Bulletin of the American Society for Information Science and Technology, October/November 2006.
Available at http://www.asis.org/Bulletin/Oct-06/holland.html

Katopol, P. (2006). We don’t do that here: using Cognitive Work Analysis to learn about organizational culture. Bulletin of the American Society for Information Science and Technology, October/November 2006.
Available at http://www.asis.org/Bulletin/Oct-06/katopol.html