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Dr. Annelise Mark Pejtersen
Risø National Laboratory
DK-4000 Roskilde
Denmark

A.M. Pejtersen received a Danish Magisterkonferens (equivalent to a PhD) in the Sciences of Literature from the University of Copenhagen in 1971. After completing her studies, she was teaching at the University of Copenhagen and as an associate professor at the Royal School of Library and Information Science, where she became acting department head before she joined Risø National Laboratory in 1986. She has been a visiting senior scientist at the Center for Man-Machine Interaction and manager of the Labor Unions' Center for Informatics.

Since the beginning of the 70'ties Ms. Pejtersen has conducted large scale qualitative field studies of work in public and private organizations. She has been a project leader and principal investigator on a number of cross disciplinary research projects funded by different foundations, institutions and companies, for example by the Danish National Research Foundation for the Humanities. Her research activities cover cognitive aspects of work, information retrieval and classification and indexing based on user needs, principles for design of visual interfaces, and design and evaluation of multimedia systems. Through her workplace studies of libraries including the cognitive and cooperative aspects of human work such as the communication between users and librarians, their information processing, search strategies, and categorization patterns she has developed the first multimedia system for information storage and retrieval, the so-called "Book House System". This is a full scale library system which is based on work domain analysis, prototyping and laboratory experiments, the latter in order to test empirically hypotheses about user behavior developed from field data. This work has also contributed to a theoretical framework for cognitive work analysis, and system design and evaluation. Applying this framework, she has conducted field studies in engineering design. These studies address the development of principles for support of information seeking and knowledge exploration of heterogeneous context information undertaken by engineers to acquire and seek information during cooperation.

Her professional work also includes organization of conferences, workshops and seminars, membership of scientific committees, membership of program committees of international conferences and reviews for international, scientific journals and for EU ESPRIT programs within information science and human-machine interaction.

In recognition of her work she has been invited as a keynote speaker and invited speaker at international conferences and workshops, and she has received awards for her design of the Book House system.

Publications related to the project

Pejtersen, A.M. (1997): A Cognitive Engineering Approach to Cross disciplinary Exploration of Work Domains and Semantic Information Retrieval in Communication Networks. In: HCI International '97. 7th International Conference on Human Computer Interaction. San Francisco 24-28 august.

Pejtersen, A.M. (1995): Supporting Semantic Information Retrieval in Communication Networks by Multi-media Techniques. In: SIGIR Forum (1995) v. 29 (no.1) p. 9-19.

Pejtersen, A.M., Sonnenwald, D.H., Buur, J., Govindarej, T. and Vicente, K. (1995): Using Cognitive Engineering Theory to Support Knowledge Exploration in design. Published in the Proceedings of the 10th International Conference in Engineeering Design: Design Science for and in Design prac­tice. 22-24 august, Praha, Czech.

Sonnenwald, D.H. and Pejtersen, A.M. (1994): Towards a Framework to Support Information Needs in Design: A Concurrent Engineering Example. In: H.Albrechtsen and S. Ørnager (eds.): Knowledge Organisation and Quality Management (pp.161-172), Frankfurt/Main. Indeks Verlag.

Rasmussen, Jens, Pejtersen, A.M. and Goodstein, L.P. (1994): Cognitive Systems Engineering. John Wiley, London.

Pejtersen, A. M. (1996): Field Analysis and Information Retrieval Systems. In: conference proceedings from the International Conference on Information Science, Berlin, october, Springer Verlag.

Other selected publications

Pejtersen, A.M. (1992): New Model for Multimedia Interfaces to Online Public Access Catalogues. In: The Electronic Library, the International Journal for Minicomputer, Microcomputer and Software Applications in Libraries. Vol. 10, No. 6, Learned Information, England.

Pejtersen, A.M. (1994): A New Approach to design of Document Retrieval and Indexing Systems for OPAC Users. In: 17th International Online Information Meeting. Proceedings. 7-9 december 1993. Eds.: Raitt, D. I. and Jeapes, Ben. Learned Information, Oxford and New Jersey.

Pejtersen, A. M. and Rasmussen, J. (1986): Design and evaluation of user- system interfaces or of user-task interaction? A discussion of in­terface design approaches in dif­ferent do­mains for application of modern information Technology. In: Empirical Foundations of Information and Soft Ware Science. Plenum Press.

Collaborators

Nicholas Belkin, School of Communication, Information and Library Studies, Rutgers University

Raya Fidel, School of Library and Information Science, University of Washington

Peter Ingwersen, Royal School of Library and Information Science, Copenhagen

Jens Rasmussen, Risoe National Laboratory, Denmark

Alan Smeaton, Department of Computer Science, Dublin City University Diane Sonnenwald, School of Information and Library Studies, University of North Carolina, Chapel Hill, NC