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A-C D-G H-K L-R S-Z


A


Ackerman, M. S., 1994. Augmenting the organizational memory: A field study of Answer Garden, Proc. CSCW’94, 243-252, New York: ACM.

Ackerman, M. and McDonald, D., 1996. Answer Garden 2: Merging Organizational Memory with Collaborative Help. Proceedings of ACM CSCW'96 Conference on Computer-Supported Cooperative Work, p.97-105.

Anderson, W. and Anderson, S., 1995. Socially grounded engineering for digital libraries. Allerton Workshop on How We Do User-Centered Design and Evaluation of Digital Libraries: A Methodological Forum.

B

Berlin, L., Jeffries, R., O’Day, V., Paepcke, A. and Wharton, C., 1993. Where Did You Put It? Issues in the Design and Use of a Group Memory. Proceedings of ACM INTERCHI'93 Conference on Human Factors in Computing Systems, p.23-30.

Billings, H. et al., 1994. Remote reference assistance for electronic information resources over networked workstations. Library Hi Tech, 45(12:1), 77-86.

Bruce, H., Fidel, R., Pejtersen, A.M., Dumais, S., Grudin, J. Poltrock, S., 2002.  A Comparison of the Collaborative Information Retrieval (CIR) Behaviors of Two Design Teams.  The New Review of Information Behaviour Research: Studies of Information Seeking in Context, 2:  (in press)

C

Communications of the ACM, March 1997. Special issue on recommender systems. 40(3).

D

Dumais, S., Grudin, J., Bruce, H., Fidel, R., Poltrock, S. and Pejtersen, A.M., 2000. Collaborative Information Retrieval. CHI 2000 Extended Abstracts, p. 298

F

Fidel, R. et al., 1999. A visit to the information mall: Web searching behavior of high school students. Journal of American Society of Information Science, 50:24-37.

Fidel, R., Bruce, H., Pejtersen, A.M. Dumais, S., Grudin, J. Poltrock, S., 2000.  Collaborative Information Retrieval.  The New Review of Information Behaviour Research: Studies of Information Seeking in Context, 1:235-247.

Fidel, R. and Efthimiadis, E. N., 1998. Content Organization and Retrieval Project: Final Report, The Boeing Company.

Fischer, G., and Reeves, B., 1992. Beyond Intelligent Interfaces: Exploring, Analyzing, and Creating Success Models of Cooperative Problem Solving. Applied Intelligence, 1, 311-332.

Ford, J. M. and Wood, L. E., 1996. An overview of ethnography and system design. In: D. Wixon and J. Ramey, (Eds.), Field Methods Casebook for Software Design pp. 269-282. New York: John Wiley and Sons.

Fowell, S. and Levy, P., 1995. Developing a new professional practice: A model for networked learner support in higher education. Journal of Documentation, 51(3).

G

Ginsburg, M., 1998. Annotate! A tool for collaborative information retrieval. Proceedings Seventh IEEE International Workshop on Enabling Technologies: Infrastructure for Collaborative Enterprises (WET ICE '98), 75-80.

Grosser, K., 1991. Human networks in organizational information processing, Annual Review of Information Science and Technology, 26, pp. 349-402.

Grudin, J., 1994. Computer-Supported Cooperative Work: History and focus. IEEE Computer, 27, 5, 19-26.

Grudin, 1994. Groupware and social dynamics: Eight challenges for developers. Communications of the ACM, 37, 1, 92-105.

Grudin and Palen, 1995. Why groupware succeeds: Discretion or mandate? Proceedings ECSCW’95, 263-278. Kluwer.

Grudin, J. and Poltrock, S.E., 1997. Computer-supported cooperative work and groupware. In M. Zelkowitz (Ed.), Advances in Computers Vol. 45, pp. 269-320. Academic Press.

H

Hightower, R., Ring, L., Helfman, J., Bederson, B. and Hollan, J., 1998. Graphical Multiscale Web Histories: A Study of PadPrints. Proceedings of the Ninth ACM Conference on Hypertext, p.58-65.

Hill, W.C., and Hollan, J.D., 1994. History-Enriched Digital Objects: Prototypes and Policy Issues. The Information Society, 10, 139-145.

Hill, W., Hollan, J., Wroblewski, D. and McCandless, T., 1992. Edit wear and read wear. Proceedings of ACM CHI'92 Conference on Human Factors in Computing Systems, pp.3-9

J

Johnson-Lenz, P. and Johnson-Lenz, T., 1991.  Post-mechanistic groupware primitives: Rhythm, boundaries, and containers.  The International Journal of Man-Machine Studies, 34:395-417.

Jones, P. M., 1995. Designing for operations: Towards a sociotechnical systems and cognitive engineering approach to concurrent engineering. International Journal of Industrial Ergonomics, 16, pp. 283-292.

K

Kling, R., 1992. Behind the terminal: The critical role of computing infrastructure in effective information systems’ development and use. In W. Cotterman & J. Senn (Eds.) Challenges and strategies for research in systems development, John Wiley & Sons, Inc. 153-201.

Kling, R., 1995. Digital library use in social contexts. Allerton workshop on How We Do User-Centered Design and Evaluation of Digital Libraries: A Methodological Forum.

Kling, R. and Scacchi, W., 1982. The Web of Computing: Computer Technology as Social Organization. Advances in Computers, 21. Academic Press.

Kraemer, K. and King, J., 1988. Computer-based systems for group decision support. Computing Surveys, 20, 2, pp. 115-146.

Kraut, R., Egido, C., and Galegher, J., 1986. Patterns of contact and communication in scientific research collaboration. Proceedings of CSCW’88. New York: ACM.

M

Malone, T., Crowston, K., Lee, J., Pentland, B., Dellarocas, C., Wyner, G., Quimby, J., Osborn, C., Bernstein, A., Herman, G., Klein, M., and O’Donnell, E., 1999. Tools for inventing organizations: Toward a handbook of organizational process. Management Science 45(3) pp. 425-443, March, 1999.

Mark, G., Grudin, J., and Poltrock, S.E., 1999. Distributed Teams in the Workplace: A Case Study. To appear in Proceedings ECSCW’99.

Markus, M., 1983. Power, politics, and MIS implementation. Communications of the ACM  26(6) 430-444.

McDonald, D., 2001. Evaluating Expertise Recommendations. In ACM 2001 International Conference on Supporting Group Work (GROUP'01),  (Boulder, CO, 2001), 214-223.

McDonald, D. and Ackerman, M., 2000. Expertise Recommender: A Flexible Recommendation System and Architecture. In the ACM 2000 Conference on Computer-Supported Cooperative Work (CSCW'00), (Philadelphia, PA, 2000), 231-240.

McDonald, D. and Ackerman, M.S., 1998. Just talk to me: A field study of expertise location. Proc. CSCW’98, pp. 315-324. New York: ACM.

McKinnon, S.M. and Bruns, Jr., W.J., 1992. The Information Mosaic, Boston: Harvard Business School Press.

N

Nardi, B. and Miller, J., 1991. Twinkling Lights and Nested Loops: Distributed Problem Solving and Spreadsheet Development. International Journal of Man-Machine Studies, 34(2), pp.161-184.

Nichols, D., Pemberton, D., Dalhoumi, S., Larouk, O., Belisle, C. et al., 2000. DEBORA: developing an interface to support collaboration in a digital library. Research and Advanced Technology for Digital Libraries. 4th European Conference, ECDL 2000. Proceedings, Lisbon, Portugal, 239-48.

O

Orlikowski, W. and Robey, D., 1991.  Information Technology and the Structuring of Organizations. Information Systems Research  2:2.

P

Paepcke, A., 1996. "Information Needs in Technical Work Settings and Their Implications for the Design of Computer Tools," Computer Supported Cooperative Work: The Journal of Collaborative Computing 5:pp. 63 - 92.

Pejtersen, A. M., 1985 Implications of users’ value perception for the design of a bibliographic retrieval system. In: J. C. Agrawal and P. Zunde (Eds.) Empirical New York: Plenum, pp. 23-37.

Pejtersen, A. M. et al., 1998. The Design Explorer Project: Using a cognitive framework to support knowledge exploration. Journal of Engineering Design. (In press).

Pejtersen, A. M. and Fidel, R., 1998. A Framework for Work-Centered Evaluation and Design: A Case Study of IR on the Web. Report for MIRA, Grenoble, France.

Poltrock, S., Grudin, J., Dumais, S., Fidel, R., Bruce, H. and Pejtersen, A.M. (2002) Information Seeking and Sharing in Design Teams 

Poltrock, S.E. and Grudin, J., 1999. CSCW, Groupware and Workflow: Experiences, State of Art, and Future Trends. Tutorial presented at CHI’99 Conference on Computer-Human Interaction. ACM:

Prekop, P., 2002.  A qualitative study of collaborative information seeking.  Journal of Documentation, 58(5), 533-547.

Proctor, R., Goldenberg, A., Davenport, E. and Mckinlay, A., 1998. Genres in Support of Collaborative Information Retrieval in the Virtual Library. Interacting with Computers, 10(2), pp.157-175.

R

Rasmussen, J., Pejtersen, A. M. and Goodstein, L. P., 1994. Cognitive Systems Engineering. New York: Wiley.

Rasmussen, J.  1986.  A cognitive engineering approach to the modeling of decision making and its organization.  Roskilde, Denmark, Risoe National Laboratory.  (Report no. Risoe-M-2589).

Reddy, M. and Dourish, P., 2002. "A Finger on the Pulse: Temporal Rhythms and Information Seeking in Medical Work," ACM Conference on Computer Supported Cooperative Work (CSCW'02).  New Orleans, LA. Nov. 16-20, 2002.

Romano, N., Jr., Nunamaker, J., Jr., Roussinov, D., Hsinshun, C., and Sprague, R., Jr.,  1999. Collaborative information retrieval environment: integration of information retrieval with group support systems. Proceedings of the 32nd Annual Hawaii International Conference on Systems Sciences, 10 pp.

S

Sonnenwald, D. and Pierce, L., 2000. "Information behavior in dynamic group work contexts: interwoven situational awareness, dense social networks and contested collaboration in command and control" Information Processing and Management 36:pp. 461-479.

Sproull, L. and Kiesler, S., 1991. Connections: New Ways of Working in the Networked Organization, Cambridge: MIT Press.

Suchman, Lucy A., 1983. Office Procedures as Practical Action: Models of Work and System Design, TOIS, vol. 1, no. 4, pp. 320-328.

Suchman, Lucy A., 1987. Plans and situated actions. The problem of human-machine communication, Cambridge University Press, Cambridge.

T

Twidale, M. and Nichols, D., 1998. Using studies of collaborative activity in physical environments to inform the design of digital libraries. Presented at the CSCW'98 Workshop Collaborative and co-operative information seeking in digital information environments. (Also as Technical Report - CSEG/11/98).

V

Vicente, K. 1999.  Cognitive Work Analysis: Toward safe, productive, and healthy computer-based work.  Mahwah, NJ, Lawrence Erlbaum.

W

Whittaker, S., Frohlich, D. and Daly-Jones, O., 1994. Informal Workplace Communication: What is it Like and How Might We Support it? In ACM Conference on Human Factors in Computing Systems (CHI'94), (Boston, MA, 1994), 131-137.

Wittenburg, K., Das, D., Hill, W. and Stead. L., 1998. Group Asynchronous Browsing on the World Wide Web. Proceedings of WWW4.

Wynn, E., 1979. Office Conversation as an Information Medium, Ph.D. dissertation, University of California, Berkeley, CA, 1979.

Z 

Zerubavel, E., 1979.  Patterns of time in hospital life: a sociological perspective.  Chicago, University of Chicago Press.