|
A
Ackerman, M. S., 1994. Augmenting the organizational memory: A field study of
Answer Garden, Proc. CSCW’94, 243-252, New York: ACM.
Ackerman, M. and McDonald, D., 1996. Answer Garden 2: Merging Organizational Memory with
Collaborative Help. Proceedings of ACM CSCW'96 Conference on Computer-Supported Cooperative
Work, p.97-105.
Anderson, W. and Anderson, S., 1995. Socially grounded engineering for
digital libraries. Allerton Workshop on How We Do User-Centered Design and
Evaluation of Digital Libraries: A Methodological Forum.
B
Berlin, L., Jeffries, R., O’Day, V., Paepcke, A. and Wharton, C., 1993.
Where Did You Put It? Issues in the Design and Use of a Group Memory. Proceedings
of ACM INTERCHI'93 Conference on Human Factors in Computing Systems,
p.23-30.
Billings, H. et al., 1994. Remote reference assistance for electronic
information resources over networked workstations. Library Hi Tech, 45(12:1),
77-86.
Bruce, H., Fidel, R., Pejtersen, A.M.,
Dumais, S., Grudin, J. Poltrock, S., 2002. A Comparison of the Collaborative
Information Retrieval (CIR) Behaviors of Two Design Teams. The New Review of
Information Behaviour Research: Studies of Information Seeking in Context, 2:
(in press)
C
Communications of the ACM, March 1997. Special issue on recommender
systems. 40(3).
D
Dumais, S., Grudin, J., Bruce, H., Fidel,
R., Poltrock, S. and Pejtersen, A.M., 2000. Collaborative Information Retrieval.
CHI 2000 Extended Abstracts, p. 298
F
Fidel, R. et al., 1999. A visit to the information mall: Web searching
behavior of high school students. Journal of American Society of Information
Science, 50:24-37.
Fidel, R., Bruce, H., Pejtersen, A.M. Dumais, S., Grudin, J. Poltrock, S.,
2000. Collaborative Information Retrieval. The New Review of Information
Behaviour Research: Studies of Information Seeking in Context, 1:235-247.
Fidel, R. and Efthimiadis, E. N., 1998. Content Organization and Retrieval
Project: Final Report, The Boeing Company.
Fischer, G., and Reeves, B., 1992. Beyond Intelligent Interfaces:
Exploring, Analyzing, and Creating Success Models of Cooperative Problem
Solving. Applied Intelligence, 1, 311-332.
Ford, J. M. and Wood, L. E., 1996. An overview of ethnography and system
design. In: D. Wixon and J. Ramey, (Eds.), Field Methods Casebook for Software Design
pp. 269-282. New York: John Wiley and Sons.
Fowell, S. and Levy, P., 1995. Developing a new professional practice: A
model for networked learner support in higher education. Journal of
Documentation, 51(3).
G
Ginsburg, M., 1998. Annotate! A tool for collaborative
information retrieval. Proceedings Seventh IEEE International Workshop on
Enabling Technologies: Infrastructure for Collaborative Enterprises (WET ICE
'98), 75-80.
Grosser, K., 1991. Human networks in organizational information processing,
Annual Review of Information Science and Technology, 26, pp. 349-402.
Grudin, J., 1994. Computer-Supported Cooperative Work: History and
focus. IEEE
Computer, 27, 5, 19-26.
Grudin, 1994. Groupware and social dynamics: Eight challenges for
developers.
Communications of the ACM, 37, 1, 92-105.
Grudin and Palen, 1995. Why groupware succeeds: Discretion or mandate? Proceedings
ECSCW’95, 263-278. Kluwer.
Grudin, J. and Poltrock, S.E., 1997. Computer-supported cooperative work and
groupware. In M. Zelkowitz (Ed.), Advances in Computers Vol. 45, pp.
269-320. Academic Press.
H
Hightower, R., Ring, L., Helfman, J., Bederson, B. and Hollan, J., 1998.
Graphical Multiscale Web Histories: A Study of PadPrints. Proceedings
of the Ninth ACM Conference on Hypertext, p.58-65.
Hill, W.C., and Hollan, J.D., 1994. History-Enriched Digital Objects:
Prototypes and Policy Issues. The Information Society, 10, 139-145.
Hill, W., Hollan, J., Wroblewski, D. and McCandless, T., 1992. Edit wear and
read wear. Proceedings of ACM CHI'92 Conference on Human Factors in Computing
Systems, pp.3-9
J
Johnson-Lenz, P. and Johnson-Lenz, T., 1991.
Post-mechanistic groupware primitives: Rhythm, boundaries, and containers.
The International Journal of Man-Machine Studies, 34:395-417.
Jones, P. M., 1995. Designing for operations: Towards a sociotechnical
systems and cognitive engineering approach to concurrent engineering. International
Journal of Industrial Ergonomics, 16, pp. 283-292.
K
Kling, R., 1992. Behind the terminal: The critical role of computing
infrastructure in effective information systems’ development and use. In W.
Cotterman & J. Senn (Eds.) Challenges and strategies for research in systems
development, John Wiley & Sons, Inc. 153-201.
Kling, R., 1995. Digital library use in social
contexts. Allerton workshop
on How We Do User-Centered Design and Evaluation of Digital Libraries: A
Methodological Forum.
Kling, R. and Scacchi, W., 1982. The Web of Computing: Computer Technology as
Social Organization. Advances in Computers, 21. Academic Press.
Kraemer, K. and King, J., 1988. Computer-based systems for group decision
support. Computing Surveys, 20, 2, pp. 115-146.
Kraut, R., Egido, C., and Galegher, J., 1986. Patterns of contact and
communication in scientific research collaboration. Proceedings of CSCW’88.
New York: ACM.
M
Malone, T., Crowston, K., Lee, J., Pentland, B., Dellarocas,
C., Wyner, G., Quimby, J., Osborn, C., Bernstein, A., Herman, G., Klein, M., and
O’Donnell, E., 1999. Tools for inventing organizations: Toward a handbook of
organizational process. Management Science 45(3) pp. 425-443, March,
1999.
Mark, G., Grudin, J., and Poltrock, S.E., 1999. Distributed Teams in the
Workplace: A Case Study. To appear in Proceedings ECSCW’99.
Markus, M., 1983. Power, politics, and MIS implementation.
Communications of the ACM 26(6) 430-444.
McDonald, D., 2001. Evaluating Expertise Recommendations.
In ACM 2001 International Conference on Supporting Group Work (GROUP'01),
(Boulder, CO, 2001), 214-223.
McDonald, D. and Ackerman, M., 2000. Expertise Recommender:
A Flexible Recommendation System and Architecture. In the ACM 2000 Conference on
Computer-Supported Cooperative Work (CSCW'00), (Philadelphia, PA, 2000),
231-240.
McDonald, D. and Ackerman, M.S., 1998. Just talk to me: A field study of
expertise location. Proc. CSCW’98, pp. 315-324. New York: ACM.
McKinnon, S.M. and Bruns, Jr., W.J., 1992. The Information Mosaic,
Boston: Harvard Business School Press.
N
Nardi, B. and Miller, J., 1991. Twinkling Lights and Nested Loops:
Distributed Problem Solving and Spreadsheet Development. International
Journal of Man-Machine Studies, 34(2), pp.161-184.
Nichols, D., Pemberton, D., Dalhoumi, S., Larouk, O.,
Belisle, C. et al., 2000. DEBORA: developing an interface to support
collaboration in a digital library. Research and Advanced Technology for
Digital Libraries. 4th European Conference, ECDL 2000. Proceedings, Lisbon,
Portugal, 239-48.
O
Orlikowski, W. and Robey, D., 1991. Information Technology
and the Structuring of Organizations. Information Systems Research 2:2.
P
Paepcke, A., 1996. "Information Needs in Technical Work
Settings and Their Implications for the Design of Computer Tools," Computer
Supported Cooperative Work: The Journal of Collaborative Computing 5:pp. 63
- 92.
Pejtersen, A. M., 1985 Implications of users’ value perception for the
design of a bibliographic retrieval system. In: J. C. Agrawal and P. Zunde (Eds.) Empirical New York: Plenum, pp.
23-37.
Pejtersen, A. M. et al., 1998. The Design Explorer Project: Using a cognitive
framework to support knowledge exploration. Journal of Engineering Design. (In
press).
Pejtersen, A. M. and Fidel, R., 1998. A Framework for Work-Centered
Evaluation and Design: A Case Study of IR on the Web. Report for MIRA,
Grenoble, France.
Poltrock, S.,
Grudin, J., Dumais, S., Fidel, R., Bruce, H. and Pejtersen, A.M. (2002)
Information Seeking and Sharing in Design Teams
Poltrock, S.E. and Grudin, J., 1999. CSCW, Groupware and Workflow:
Experiences, State of Art, and Future Trends. Tutorial presented at CHI’99
Conference on Computer-Human Interaction. ACM:
Prekop, P., 2002. A qualitative study of collaborative
information seeking. Journal of Documentation, 58(5), 533-547.
Proctor, R., Goldenberg, A., Davenport, E. and Mckinlay, A., 1998. Genres in
Support of Collaborative Information Retrieval in the Virtual Library. Interacting
with Computers, 10(2), pp.157-175.
R
Rasmussen, J., Pejtersen, A. M. and Goodstein, L. P., 1994. Cognitive
Systems Engineering. New York: Wiley.
Rasmussen, J. 1986. A cognitive engineering approach
to the modeling of decision making and its organization. Roskilde, Denmark,
Risoe National Laboratory. (Report no. Risoe-M-2589).
Reddy, M. and Dourish, P., 2002. "A Finger on the Pulse:
Temporal Rhythms and Information Seeking in Medical Work," ACM Conference on
Computer Supported Cooperative Work (CSCW'02). New Orleans, LA. Nov. 16-20,
2002.
Romano, N., Jr., Nunamaker, J., Jr., Roussinov, D.,
Hsinshun, C., and Sprague, R., Jr., 1999. Collaborative information retrieval
environment: integration of information retrieval with group support systems.
Proceedings of the 32nd Annual Hawaii International Conference on Systems
Sciences, 10 pp.
S
Sonnenwald, D. and Pierce, L., 2000. "Information behavior
in dynamic group work contexts: interwoven situational awareness, dense social
networks and contested collaboration in command and control" Information
Processing and Management 36:pp. 461-479.
Sproull, L. and Kiesler, S., 1991. Connections: New Ways of Working in the
Networked Organization, Cambridge: MIT Press.
Suchman, Lucy A., 1983. Office Procedures as Practical Action: Models of Work
and System Design, TOIS, vol. 1, no. 4, pp. 320-328.
Suchman, Lucy A., 1987. Plans and situated actions. The problem of
human-machine communication, Cambridge University Press, Cambridge.
T
Twidale, M. and Nichols, D., 1998. Using studies of collaborative
activity in physical environments to inform the design of digital libraries.
Presented at the CSCW'98 Workshop Collaborative and co-operative
information seeking in digital information environments. (Also as Technical
Report - CSEG/11/98).
V
Vicente, K. 1999. Cognitive Work Analysis: Toward safe,
productive, and healthy computer-based work. Mahwah, NJ, Lawrence Erlbaum.
W
Whittaker, S., Frohlich, D. and Daly-Jones, O., 1994.
Informal Workplace Communication: What is it Like and How Might We Support it?
In ACM Conference on Human Factors in Computing Systems (CHI'94),
(Boston, MA, 1994), 131-137.
Wittenburg, K., Das, D., Hill, W. and Stead. L., 1998. Group Asynchronous
Browsing on the World Wide Web. Proceedings of WWW4.
Wynn, E., 1979. Office Conversation as an Information Medium, Ph.D.
dissertation, University of California, Berkeley, CA, 1979.
Z
Zerubavel, E., 1979. Patterns of time in hospital life:
a sociological perspective. Chicago, University of Chicago Press.
|